Program Manager II at Pakistan Single Window Karachi 2026

About the Job

Pakistan Single Window (PSW) is a national government initiative under the Ministry of Commerce, Government of Pakistan. PSW is building a unified digital platform for cross-border trade, enabling seamless data and document exchange between traders, shipping lines, customs authorities, and regulatory agencies. The successful delivery of PSW's complex technology programs is central to Pakistan's trade modernization agenda, and program management leadership plays a direct role in achieving that mission.

PSW is hiring a Program Manager II (Job Code: TM 042) based in Karachi, Sindh. This is a full-time, on-site role within the Technology Management department. The Program Manager will lead and mentor project management teams, collaborate with executive leadership on program strategy, oversee a portfolio of complex IT and software development projects, and drive continuous improvement, innovation, and stakeholder alignment across the program lifecycle.

Job Details

Responsibilities

• Develop and execute program strategies that align with the organization's goals and objectives
• Lead and mentor a team of project managers and cross-functional teams, providing guidance, support, and empowerment
• Collaborate with executive leadership to define program scope, objectives, and success criteria
• Establish and maintain relationships with stakeholders, clients, vendors, and partners
• Monitor and manage program budgets, ensuring optimal resource allocation and financial control
• Identify and assess program-level risks, and proactively develop strategies to mitigate them
• Lead program review meetings, executive updates, and strategic planning sessions
• Drive the development and maintenance of program documentation, guidelines, and standard operating procedures
• Oversee the alignment and prioritization of projects within the program, ensuring efficient resource utilization
• Analyze program performance data, identify trends, and make informed decisions to drive continuous improvement
• Foster a culture of innovation and collaboration, encouraging cross-functional knowledge sharing
• Provide strategic insights and recommendations to leadership based on program performance and insights
• Champion the adoption of best practices, methodologies, and tools across the program management team
• Collaborate with stakeholders to ensure clear communication and alignment throughout the program lifecycle

Requirements

• Master's in Project Management / MBA-MIS or Bachelor's degree in Computer Science, Software Engineering, Project Management, or Computer Engineering from HEC recognized University
• 7-8 years in managing IT and software development projects
• Extensive experience as a Program Manager, overseeing a portfolio of complex projects
• Proven leadership skills, including team management, strategic thinking, and vision-setting
• Excellent communication, negotiation, and stakeholder management abilities
• In-depth knowledge of program management methodologies and industry best practices
• Advanced proficiency in project management software, reporting tools, and data analysis
• PMP or PgMP certification will be preferred
• Strong financial acumen, including budgeting, financial management, and cost optimization
• Experience in risk management and proactive problem-solving
• Demonstrated ability to drive process improvements and optimize program delivery
• Track record of driving innovation and fostering cross-functional collaboration
• Ability to work in agile and the ability to navigate complex organizational dynamics
• Understanding of business processes of trade, logistics, supply chain, E-commerce, and transport will be an added advantage
• Strategic program planning and execution
• Team leadership and mentorship
• Stakeholder communication and management
• Budgeting and financial management
• Risk assessment and mitigation
• Process optimization and innovation
• Data analysis and decision-making
• Quality control and assurance
• Cross-functional collaboration and influence
• Conflict resolution and problem-solving

Benefits

• Competitive salary
• Fuel Card
• Health benefits
• Professional development opportunities
• Inclusive work culture & much more

How to Apply

• Apply online via the Workable portal
• Job Code: TM 042
• Last Date: 30 June 2026
• Pakistan Single Window, Karachi, Sindh, Pakistan

How to Prepare for This Role

Program Manager II at Pakistan Single Window is a senior leadership position within a government-led trade digitalization initiative. The role requires simultaneously managing a portfolio of complex IT and software development projects, reporting to executive leadership, and coordinating across multiple cross-functional teams. The breadth of this responsibility means your interview preparation must cover both strategic program leadership and the specific context of PSW's national trade mission.

Start by building a clear, quantified picture of your portfolio management history. The role demands 7-8 years of IT project management experience with extensive program-level ownership. Organise your CV around programs you led, not just projects you contributed to. Include team sizes, budget scales, number of concurrent workstreams managed, and delivery outcomes. Generic project lists will not stand out at this level.

PMP or PgMP certification is listed as preferred. If you hold one, position it prominently. If not, prepare to walk the interview panel through your methodology knowledge in concrete terms, such as how you structure program governance, run steering committees, and manage interdependencies across sub-projects. Agile experience is also specifically called out, so be ready to explain how you apply agile principles in a program management context rather than just a project team setting.

PSW operates at the intersection of trade, logistics, customs, and government regulation. Candidates with even a working knowledge of supply chain, e-commerce, or trade facilitation processes carry an added advantage. Before the interview, familiarise yourself with PSW's platform and its role in Pakistan's cross-border trade ecosystem. Connecting your program management experience to business continuity, regulatory compliance, and national trade efficiency will immediately distinguish you from candidates with purely technical backgrounds.