Senior Manager

About Us

Job Description

Key Responsibilities

• • Direct responsibility for Visa Acceptance Solutions business in Pakistan inclusive of sales of online payment, fraud management solutions and ancillary products to enterprise level clients, PAYFACs, Acquirers, Merchants and global organizations
• • Create and develop sustainable long-term relationships with key customers
• • Manage close working partnerships with Visa Inc. stakeholders in Pakistan, including Country Manager, Business Development Managers, MS&A Leader and Country Risk Managers
• • Responsible for maintaining business opportunities and building a pipeline of activity from initial qualification to delivery of revenue
• • Interface with the country lead on key elements of product expansion, demonstrating deep financial insight and collaboration with key stakeholders
• • Leverage internal resources and marketing programs as well as industry knowledge and personal sphere of influence to ensure all internal stakeholders are appropriately engaged to ensure successful conclusion and implementation of key opportunities
• • Present yourself as credible and confident with the ability to negotiate at Senior Management as well as being comfortable with enterprise procurement processes
• • Demonstrate experience in ecommerce, omni-commerce and digital payments
• • Report to management regularly and provide timely updates on both Pipeline and Forecasts for all product lines and services
• • Negotiate pricing and discounts as well as contractual terms within set parameters
• • Build understanding of the product and regulatory requirements within the country so Visa Acceptance Solutions can position its services appropriately for successful expansion
• • Create and execute against change management requirements, implement best practice and maintain a strong focus on internal efficiency and functional collaboration
• • Lead initiatives which have a direct impact on customer engagement and be an advocate of a 'customer first' approach

Requirements & Qualifications

• ✓ Proven experience of successfully developing & maintaining business in a start-up/growth environment (early stage company or new division in existing company)
• ✓ Proven experience of successfully managing complex and large accounts
• ✓ Experience in selling products or solutions, preferably enterprise Software, BPM, SaaS, Professional Services, or IT industries
• ✓ Payment services experience strongly desired
• ✓ Ability to interpret different data sources and extrapolate learnings and identify possible course of action/correction
• ✓ Ability to think strategically and develop go-to-market plans, with willingness to develop high-quality tools, collateral, presentations
• ✓ Strong buyer journey and sales enablement orientation—message, buying-cycle-savvy, understanding of sales methodologies, customer business process focused
• ✓ Expertise in analyzing and managing closed-loop marketing/sales processes
• ✓ Significant customer relationship management and influencing skills in a solution sales environment
• ✓ Significant experience of working with customers who have complex multi-region operations with aggressive growth plans
• ✓ Demonstrated experience of constructing strategic plans and successfully executing against them with a collaboration mindset
• ✓ Must be able to skillfully prioritize and manage concurrent projects and issues
• ✓ Self-starter, well-structured and solution oriented
• ✓ Committed to service excellence and added value through exceeding client expectations and anticipating client needs
• ✓ Works in close partnership with clients to achieve their aims and develop a mutually beneficial working relationship
• ✓ Possesses a clear understanding of the broader competitive environment and forges strategic links outside the business
• ✓ Provides clear, long term strategic direction supported by clear objectives while building new approaches and strategies
• ✓ Co-ordinates and implements departmental guidelines that support the group strategy, clearly communicates/cascades insights and information
• ✓ Engages with others to proactively think about responding to competitor moves, external threats, or emerging business opportunities
• ✓ Achieves results by driving self and others to achieve results and surpass goals using sound processes that reflect governance discipline
• ✓ Consistently strives to achieve and improve upon quality standards expected by colleagues and clients
• ✓ Works across boundaries and in partnership with others to achieve goals
• ✓ Identifies growth areas/new opportunities for business by anticipating future needs/trends in industry, seeks out internal/external perceptions and data

Skills & Expertise

What We Offer

• ✓ Global impact with Visa - Work in fast-growing Acceptance Solutions division
• ✓ Competitive compensation as per experience
• ✓ Hybrid work arrangement with flexibility
• ✓ Career growth with world leader in payments technology
• ✓ Exposure to emerging payments and fintech opportunities
• ✓ Professional development and training opportunities
• ✓ Collaborative team environment
• ✓ Access to industry-leading products and platforms

Market Specific Requirements

• ✓ Based in Karachi, Pakistan
• ✓ Hybrid position with office expectations to be confirmed by hiring manager
• ✓ Understanding of Pakistan market and local regulatory environment
• ✓ Experience with enterprise procurement processes

Qualifications

Basic Qualifications

• ✓ Proven experience of successfully developing & maintaining business in a start-up/growth environment
• ✓ Proven experience of successfully managing complex and large accounts
• ✓ Experience in selling products or solutions (enterprise Software, BPM, SaaS, Professional Services, IT)
• ✓ Payment services experience strongly desired
• ✓ Strategic planning and go-to-market development capability
• ✓ Customer relationship management and influencing skills
• ✓ Experience with complex multi-region operations
• ✓ Strong commercial acumen and financial insight