Relationship Manager
National Bank of Pakistan
📍 Karachi, Sindh, Pakistan ⏰ Contract 🌐 On-site 💼 As per Bank's Policy
Posted on:
Application deadline:
About This Role
National Bank of Pakistan seeks Relationship Manager (OG-II) for Aitemaad Islamic Banking division. Report to Branch Manager. Drive sales targets for account opening, deposit generation, consumer financing. Execute customer visits, manage tail accounts, cross-sell products, resolve customer issues, ensure regulatory compliance and audit management. Requires 2+ years banking with 6+ months sales experience. Positions in Karachi, Hyderabad, Bahawalpur, Sialkot, Islamabad, and Lahore.
Key Responsibilities
- • Meet or exceed monthly/quarterly/yearly sales targets in account opening, deposit generation, retention, deepening and consumer financing
- • Ensure Tail Management by activation of Dormant account, Digital App and ATM and deepening of Tail accounts
- • Cross-sell or upsell to existing customers to achieve assigned targets
- • Plan and execute daily customer visits for new and existing customers to achieve assigned targets
- • Take part in periodic Mass Customer Contact Drives and Market Storming activities
- • Acquire thorough knowledge of banking products and competitive analysis to enable successful sales pitch
- • Resolve any queries/issues the customer is facing in amicable and efficient manner
- • Ensure completion of all mandatory/regulatory requirements for account opening and product sales
- • Ensure all Audit requirements and observations are addressed (internal and external)
- • Maintain all related files/documentations and comprehensive records maintenance with respect to portfolio
- • Ensure all processes are followed and completed within specified TAT
- • Ensure compliance of Banking Laws, Regulations, instructions and SOPs including Shariah Compliance
- • Perform any other assignment as assigned by supervisor(s)
Requirements & Qualifications
- ✓ Minimum Graduation from a local or international university/college/institute recognized by HEC of Pakistan
- ✓ Commerce Graduation/Islamic Banking qualification/degree or diploma preferred
- ✓ Minimum 02 years of banking experience
- ✓ At least 06 months in sales (mandatory)
- ✓ People management skills
- ✓ Knowledge of banking products, policies and procedures
- ✓ Strong verbal and written communication skills
- ✓ Proficiency MS Office & databases
- ✓ Sound knowledge of Islamic banking
- ✓ Good interpersonal skills
- ✓ Ability to manage multiple tasks, organize priorities and meet targets
Skills & Expertise
Sales and Target Achievement Islamic Banking Products Customer Relationship Management Account Opening and Product Sales Cross-selling and Upselling Customer Service Management Deposit Management Consumer Financing MS Office & Database Proficiency Banking Compliance and Regulations
What We Offer
- ✓ Competitive compensation package as per Bank's Policy
- ✓ Performance-based incentives and bonuses
- ✓ Comprehensive healthcare benefits
- ✓ Retirement and pension benefits
- ✓ Professional development and training
- ✓ Contractual employment for 3 years with possibility of renewal
How to Apply
- 1 Click the "Apply Now" button above to visit the application portal
- 2 Complete your profile with all required information
- 3 Upload your resume and cover letter
- 4 Review and submit your application
- 5 Selected candidates will be contacted for interviews
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Tips to Increase Your Chances
Before You Apply
- • Review the job description carefully – Match your experience with specific requirements
- • Tailor your resume – Highlight relevant skills and achievements
- • Prepare a cover letter – Explain your interest in this specific role
During the Application
- • Complete all fields – Don't leave any required sections blank
- • Proofread everything – Check for spelling and grammar errors
- • Submit early – Beat the deadline and show professionalism
After You Apply
- • Follow up professionally – Contact after 1-2 weeks if appropriate
- • Prepare for interviews – Research the company and practice common questions
- • Stay professional – Maintain all communication in a professional tone
Key Skills to Highlight
- • Technical Skills – Highlight relevant software and platforms
- • Soft Skills – Communication, teamwork, problem-solving abilities
- • Achievements – Quantify your accomplishments with numbers
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