Relationship Manager

National Bank of Pakistan seeks Relationship Manager (OG-II) for Aitemaad Islamic Banking division. Report to Branch Manager. Drive sales targets for account opening, deposit generation, consumer financing. Execute customer visits, manage tail accounts, cross-sell products, resolve customer issues, ensure regulatory compliance and audit management. Requires 2+ years banking with 6+ months sales experience. Positions in Karachi, Hyderabad, Bahawalpur, Sialkot, Islamabad, and Lahore.

Key Responsibilities

• • Meet or exceed monthly/quarterly/yearly sales targets in account opening, deposit generation, retention, deepening and consumer financing
• • Ensure Tail Management by activation of Dormant account, Digital App and ATM and deepening of Tail accounts
• • Cross-sell or upsell to existing customers to achieve assigned targets
• • Plan and execute daily customer visits for new and existing customers to achieve assigned targets
• • Take part in periodic Mass Customer Contact Drives and Market Storming activities
• • Acquire thorough knowledge of banking products and competitive analysis to enable successful sales pitch
• • Resolve any queries/issues the customer is facing in amicable and efficient manner
• • Ensure completion of all mandatory/regulatory requirements for account opening and product sales
• • Ensure all Audit requirements and observations are addressed (internal and external)
• • Maintain all related files/documentations and comprehensive records maintenance with respect to portfolio
• • Ensure all processes are followed and completed within specified TAT
• • Ensure compliance of Banking Laws, Regulations, instructions and SOPs including Shariah Compliance
• • Perform any other assignment as assigned by supervisor(s)

Requirements

• ✓ Minimum Graduation from a local or international university/college/institute recognized by HEC of Pakistan
• ✓ Commerce Graduation/Islamic Banking qualification/degree or diploma preferred
• ✓ Minimum 02 years of banking experience
• ✓ At least 06 months in sales (mandatory)
• ✓ People management skills
• ✓ Knowledge of banking products, policies and procedures
• ✓ Strong verbal and written communication skills
• ✓ Proficiency MS Office & databases
• ✓ Sound knowledge of Islamic banking
• ✓ Good interpersonal skills
• ✓ Ability to manage multiple tasks, organize priorities and meet targets

Skills & Expertise

What We Offer

• ✓ Competitive compensation package as per Bank's Policy
• ✓ Performance-based incentives and bonuses
• ✓ Comprehensive healthcare benefits
• ✓ Retirement and pension benefits
• ✓ Professional development and training
• ✓ Contractual employment for 3 years with possibility of renewal