Unit Head - Debit Cards Product (AVP / VP)

National Bank of Pakistan, 'The Nation's Bank', aims to support the financial well-being of the Nation along with enabling sustainable growth and inclusive development through its wide local and international network of branches. The Bank is looking for talented, dedicated and experienced professionals for the position of Unit Head - Debit Cards Product (AVP / VP) in the area of Digital Banking. This is a 3-year contractual position that may be renewed at the discretion of the Management, based at Lahore.

Key Responsibilities

• • Contribute to the strategic planning and execution of initiatives aimed at growing the Bank's debit card business in alignment with overall organizational goals
• • Lead efforts to enhance debit card activation, usage, and customer engagement across key segments
• • Identify and implement improvements in product features, benefits, and customer experience to strengthen the debit card offering
• • Support revenue growth objectives through monitoring transaction performance, interchange income, and related fee streams
• • Collaborate with internal stakeholders and external partners to expand the debit card ecosystem and introduce value-added services
• • Oversee operational efficiency by ensuring smooth, secure, and customer-centric card issuance and service processes
• • Assist in managing risk and compliance, ensuring robust controls against fraud and adherence to all regulatory and payment scheme requirements
• • Work closely with marketing and branch teams to design and execute promotional activities that drive debit card adoption and spend
• • Track Key Performance Indicators (KPIs) for debit card issuance, activation, and usage, providing insights and reports for management review
• • Stay abreast of market trends and competitive developments to support data-driven decision making and product innovation
• • Foster collaboration and alignment across cross-functional teams to ensure timely execution of debit card initiatives and projects
• • Perform any other assignments as assigned by the supervisor(s)

Requirements

• ✓ Minimum Graduation or equivalent from a local or international university/college/institute recognized by the HEC of Pakistan
• ✓ Bachelor's degree in Computer Science (HEC recognized) or relevant field (preferred)
• ✓ Master's degree in Computer Science (HEC recognized) or relevant field (preferred)
• ✓ At least 6 years of experience in Card Business
• ✓ Experience in Digital Payments in Financial Services
• ✓ Experience in Telecom industry
• ✓ Experience in Fintech
• ✓ Experience in digital channels & payments ecosystem (preferred)
• ✓ Strong analytical & technical skills
• ✓ Strong leadership & communication skills
• ✓ Sound understanding of products & services offered in Digital Banking
• ✓ Thorough understanding of the needs of local & regional clients
• ✓ Knowledge of digital banking regulations, governance and compliance framework

Skills & Expertise

What We Offer

• ✓ 3-year contractual position (renewable at Management discretion)
• ✓ Compensation package as per Bank's policy
• ✓ Benefits as per Bank's policy / rules
• ✓ Opportunity to work with a leading Pakistani bank
• ✓ Professional growth in digital banking and card products
• ✓ Leadership opportunity in growing debit card ecosystem
• ✓ Contribution to National Bank's digital transformation strategy