This job posting has expired
The application deadline was May 12, 2026. This listing is kept for reference only.
Manager / Director Customer Relations
Karachi Water & Sewerage Corporation
Karachi, Sindh
Job Type
Contract
Work Mode
On-site
Salary
Competitive, market-based remuneration
Posted
April 29, 2026
Deadline
May 12, 2026
Karachi Water & Sewerage Corporation invites applications for Manager / Director Customer Relations position under the Corporate Communications Division. This role is responsible for maintaining liaison with KW&SC consumers and addressing grievance and complaints redressal through continuous customer engagement.
Key Responsibilities
- • Responsibilities as per organization's requirements and job description
Requirements
- ✓ Master's degree in Business Administration (Marketing), Communication, Public Relations, or any other related field
- ✓ Certifications/specialized trainings in a relevant field such as CRM (preferred)
- ✓ Minimum 8 years of experience in customer relations, sales or marketing
- ✓ At least 2 years in a senior role
- ✓ Supervisory experience at complaint management centers (preferred)
- ✓ Age limit: Maximum 45 years
Skills & Expertise
What We Offer
- ✓ Competitive, market-based remuneration
- ✓ 3 years' annually renewable contract position
Education
Master's degree in Business Administration (Marketing), Communication, Public Relations, or any other related field
Experience
8+ years of experience in customer relations, sales or marketing with at least 2 years in a senior role
How to Apply
- 1 Submit application with detailed CV, copy of CNIC, and recent passport-size photograph by 12 May 2026 to: Chief Human Resource Officer, Human Resource Development & Administration Department, Room No.
- 2 103, 1st Floor, Annexe Building Behind Civic Center, Karachi.
- 3 For detailed job descriptions visit: www.kwsc.gos.pk/careers
Job Type
Contract
Work Mode
On-site
Salary
Competitive, market-based remuneration
Contact
Tips to Increase Your Chances
Before You Apply
- • Tailor your resume – Highlight skills matching the job description
- • Research the company – Understand their mission and values
- • Prepare a strong cover letter – Show enthusiasm for the role
During the Application
- • Complete all fields – Don't leave any required sections blank
- • Proofread everything – Check for spelling and grammar errors
- • Submit early – Beat the deadline and show professionalism
After You Apply
- • Follow up professionally – Contact after 1-2 weeks if appropriate
- • Prepare for interviews – Research and practice common questions
- • Stay professional – Maintain a professional tone in all communication
Key Skills to Highlight
- • Technical Skills – Highlight relevant certifications and expertise
- • Soft Skills – Communication, teamwork, problem-solving abilities
- • Achievements – Quantify your accomplishments with numbers
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